Privacy Policy for Palma Cleaning Co.
Effective Date: October 2nd, 2024
1. Introduction
Palma Cleaning Co. (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (palmacleaningco.com) or engage our cleaning services. By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and home address. We collect this information when you request a quote, schedule a service, or contact us through our website or by phone.
- Payment Information: If you make a payment online, we collect your payment card information through a secure third-party processor. We do not store your full payment card details on our servers.
- Website Usage Data: We collect information about how you use our website, such as your IP address, browser type, operating system, pages visited, and referring website. This information is collected through cookies and similar technologies.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services: This includes scheduling cleanings, communicating with you about your appointments, and processing payments.
- To respond to your inquiries: We use your contact information to answer your questions and address your concerns.
- To send you marketing communications: With your consent, we may send you emails or other communications about our services, promotions, and news. You can opt-out of these communications at any time.
- To analyze website usage: We use website usage data to understand how visitors use our website and to improve its content and functionality.
- To protect our rights and interests: We may use your information to prevent fraud, enforce our Terms of Service, and comply with legal obligations.
4. Disclosure of Your Information
We may disclose your information to the following third parties:
- Service providers: We may share your information with trusted third-party service providers who assist us with payment processing, email marketing, and website analytics. These providers are obligated to protect your information and only use it for the purposes we specify.
- Legal authorities: We may disclose your information to legal authorities if required by law or to comply with a legal process.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments. However, no method of transmission over the internet or method of electronic storage is completely secure.
6. Your Privacy Choices
You have the following choices regarding your personal information:
- Access and correction: You can request access to or correction of your personal information by contacting us at hello@palmacleaningco.com.
- Marketing communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email.
- Cookies: You can disable cookies in your browser settings, but this may affect the functionality of our website.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Palma Cleaning Co.
Email: hello@palmacleaningco.com
Phone: 352-764-4747
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email if the changes are material.
